Accessibility Statement for Hackney Flowers

Our Commitment to Accessibility

At Hackney Flowers, we believe that beautiful flowers should be accessible to everyone. We are dedicated to providing an inclusive online experience, ensuring that all our Hackney customers can easily order Hackney Flowers regardless of technological skill or ability. Our goal is to empower every visitor with the resources and design features they need for a seamless and enjoyable ordering process.

Standards and Compliance

The Hackney Flowers website has been developed and maintained in alignment with the internationally recognised Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. These guidelines help ensure that our digital services are perceivable, operable, understandable, and robust for all users. By aiming for Level AA compliance, we are proactively removing barriers and enhancing accessibility for everyone, including people with disabilities.

Screen Reader Compatibility

We understand the importance of compatibility with assistive technologies. The Hackney Flowers website is optimised for use with popular screen readers, allowing users with visual impairments to navigate, shop, and complete their orders with confidence. Clear heading structures, appropriate alt text for images, logical tab order, and descriptive link text are standard throughout our site to support smooth screen reader experiences.

High Contrast Design

Our website incorporates high-contrast colours and readable typography to enhance visibility for users with low vision or other visual impairments. Content is designed to remain legible and attractive across different devices and settings, ensuring that ordering Hackney Flowers online is accessible to as many people as possible. We selectively use colour alongside text and icons to support all forms of navigation and selection.

Continuous Improvement

Accessibility is a shared responsibility at Hackney Flowers, and we view it as an ongoing process. As web standards evolve and technology improves, we continually audit our website and update features to better meet the needs of all users. Regular reviews, feedback collection, and staff training allow us to maintain a commitment to best practices in digital accessibility.

Contact us about Accessibility

If you encounter any barriers or difficulties while using the Hackney Flowers website or have suggestions for improvement, we welcome your feedback. Whether you have a specific accessibility question, experienced a problem with an order form, or simply want to share your thoughts, please reach out via our contact page. Our team is dedicated to addressing any concerns promptly and ensuring that every Hackney customer enjoys a smooth order experience with Hackney Flowers online.

Accessibility Matters at Hackney Flowers

By prioritising accessibility, we make it possible for all Hackney customers — regardless of ability, technology, or circumstance — to order beautiful Hackney Flowers online with ease and confidence. Thank you for being part of our inclusive community.